My insurance company contacted SERVPRO late in the day for a bad septic back up. The next morning I received a call from SERVPRO stating they would be out to the house in a couple of hours. Each employee I spoke to was very professional in explaining what they were doing and when they would finish for the day. SERVPRO employees worked their behinds off ripping up floors, walls and removing insulation, disinfecting and removing the septic backup from underneath the house and replacing the insulation.. I know it wasn't a pleasant task to do, but SERVPRO did a great job and in a timely manner. If I have any restoration service needs in the future, I will call SERVPRO. Thank you SERVPRO...

We had some water issues in our basement and they were incredibly quick to respond, which kept the damage to a minimum. They were professional, quiet, and fast.

Lance has been a lifesaver. He and his team came out on short notice on a Friday afternoon when our washer broke and leaked everywhere. Lance was friendly, professional, and honest. He always kept our needs in mind. I have worked with very few other companies/people that I could recommend so highly. Look them up if you’re unlucky enough to have any water damage!

Lance did a great job taking care of our water issue. It was a challenge to get the subfloor dry. He was thorough and very accommodating. He was able to get the subfloor dry!

SERVPRO of LaCrosse is the best. All my interactions with them have been positive. My loss was devastating but they handled everything promptly and with the utmost professionalism. they were knowledgeable and kind. Lance headed a hard-working team of people who were terrific. I can't say enough about this company.

Friendly, fast, clean, made the process easy for us. Clean smooth straight lines in the walls to make repairs easier.

Always a pleasure to work with everyone at SERVPRO. They always respond quickly and provide excellent service.

Very efficient and timely and affordable.

Excellent service! Very quick to help, explained everything very thoroughly and I felt super comfortable with the crew in my home.

SERVPRO saved our house! We had some awful water damage and flooding and they came in and helped with water cleanup, sanitation and removal of destroyed belongings. They went above and beyond. Thanks to Vince and the whole SERVPRO team. You guys rock!

Timely, responsible, and highly recommended!

Best disaster restoration company in town. I would not hesitate to call them!

We noticed some water in our newly finished basement on Labor day. We called SERVPRO and they responded within the hour, even with it being a holiday! They took care of the water damage, found the source, and did everything they could to help us with our problem. They came back daily (always called before they came!) to check on how the drying out process was going. They would check in after every visit to let us know how it was going and what the next steps are. I would highly recommend SERVPRO of La Crosse for your water-related damages!

Great job and speedy service. Super friendly people that were quick to help.

The couple times we’ve had to use them for water damage, they’ve been wonderful. The staff is very knowledgeable and friendly. Super easy to get ahold of and work with!

Family owned small business that takes care of people like they are family. Countless times they go above and beyond.

Great kind hearted people! Kris and Cathy were super nice and helpful. Thank you so much!

Jamie is great! She is very professional and knows her job!

This business, SERVPRO La Crosse County, is beyond helpful. They are a truly caring group of people that have helped my Mom and Step Father in ways above normal 'business' practices. They treated us like family giving that type of attention to making things right in their water damaged home. A special thank you to Abby Johnson, Lance and Kris!

Compassionate and exceptional personnel. Extremely impressed with both Lance and Kiefer. Lance went above and beyond to do a great job and Kiefer worked hard to compete! 

Excellent customer service, thank you all! 

Compassionate and exceptional personnel. Extremely impressed with Lance. He went above and beyond to do a great job and Kiefer worked hard to complete the job. 

"Good, prompt service.  Did a good job cleaning up the water issues."

"Very satisfied.  I would definitely recommend [Bart and Brandon]"

"Great job cleaning."

" Lance was great;he did great on explaining & ensuring our home was taken care of!"

"We cannot say enough about Mitchell, Michelle, Andy, and Morgan!  They clearly were professionals that knew what they were doing which was incredibly reassuring to us and our state of mind.  They clearly explained their plan and then efficiently got to work fixing our basement.  The team had excellent customer service skills.  They communicated well, were very professional and did excellent work!

We were so impressed that we will be calling SERVPRO to clean our carpet once we get new padding installed!  We have already recommended SERVPRO to others.  Of course we hope to not need SERVPRO restoration services again, but if we do, you have our business.

Thank you for taking a very stressful situation and making it right.  We truly appreciate it and your incredible team of Mitchell, Michelle, Andy, and Morgan!"  

"...the crew that was here were very polite and hardworking.  If this ever happens again, (she hopes that it doesn't) she would use our services."

Why SERVPRO?  Because "Becky is awesome!"

"Keep up the great work!  Outstanding customer service.  Made everything easy to understand."

"I would highly recommend!"

“We had SERVPRO come clean a sewer damage at our home and they were very helpful during this stressful time. They gave us a thorough explanation of the process and what was to be expected. Everyone that came to my house and those that we spoke to in the office were kind, courteous and professional. I would definitely refer them to anyone who may need their service and I would use them again if I needed to.”

"No recommendations.  Very happy with all the service!"

"No recommendations.  Everything was done very well and thoroughly explained.  Thank you, Mitchell for all your help."

"The customer service was second to none!"

"Keep up the great service.  Awesome job and response time even under flooding conditions that the entire area had."

"I was impressed from start to finish-thank you Mitchell!"

"Very impressed-glad they were able to get here as quick as they did."

"The young men who came to take care of my home were great.  I could not have asked for anyone better.  Thank you."

"The project isn't quite finished, so far, very satisfied."

"Continue to be responsive to customer concerns.  This was like working with a totally different company than the first time.  My confidence wasn't high, but is now."

"Good job, Becky!!"

"...Heavy rains and a sump pump malfunction left my finished basement soaked.  Everyone local was booked but SERVPRO set up a storm team and brought in a hardworking young man from Minot to help us in Wisconsin.  He worked hard and late into the evening to get my home back on the path to dry....couldn't have asked for a better start to recovery..."

"SERVPRO of La Crosse County was great to work with!  They respond the same day of the fire.  Had a contractor there after hours in the dark helping me board up the apartment that burned.  They sat down with me and set time lines to try and hit in order to move the bulk of the tenants back in and then worked diligently to hit those time lines.  In the future I will not hesitate to give them a call."

They did a great job, the crew [Lance, Mitch and Brandon] were polite and professional and we are very happy with their work. They did a wonderful job....I will recommend your services to everyone who might need you.

 We are very happy with the job that was done. The crew exceeded our expectations and definitely went above and beyond. Please keep my folder open because I want to call and get the crew members names that were there and send them a Target card when the dust settles.

I am very happy with everything-you got the work completed quickly, [SERVPRO] cleaned up after themselves & explained everything perfectly. I appreciate the quick response and that you allowed us to stay on track with our normal schedule.

Very, very happy with the job that we did.  SERVPRO did a great job and sent the perfect subs to finish.  

No recommendations.  Extremely courteous, friendly, and professional.  

Job well done!  Thank you!

The young men who came to take care of my home were great.  I could not have asked for anyone better.  Thank you.

Very pleased with the service given.

Could not have been more professional!

Everyone was very professional and did a great job.  Thank you.

Answered all questions promptly.  The guys were great!  Thanks!!  Very pleased with your service!

"Great Job! I would recommend to use SERVPRO. [They] are willing to work with the other contractors. A1" (Multi-unit Apartment Fire)

"Awesome company, great people. Would definitely recommend to others." ~Broken bathroom pipe

I have had to use SERVPRO twice in the last month for water in my basement. They were very courteous, professional, and took the time to explain what they were doing. When they came to monitor the progress, they made sure I understood what they were doing. They took care of the paperwork, and worked directly with the insurance company, eliminating the headache and guesswork! I would recommend this company to anyone who is in over their head (literal or otherwise) with water damage in their home.

After having our carpets cleaned by SERVPRO, they feel and look new again. Thank you!

This is the second time that we needed to use SERVPRO - Had such a positive experience the first time that there was no hesitation to call them when needed. Will easily refer them to others. Lance has been here both times. Very Professional!

"The entire team was absolutely amazing!! I can't say enough good things. We will be recommending SERVPRO to everyone we know!! Thank you for making this unfortunate situation a smooth process for us!!!!

"Amazing how clean everything looks - Job well done." ~Commercial cleaning work

Very helpful and explained a lot of process to us and answered all our questions.

"Very nice team! Calm personalities during a difficult time for our family. Very reassuring team :) "

Good job. Thanks. You saved our club a lot of unnecessary expense.

Very professional—Chris B. could not have been more helpful! Very impressed.

SERVPRO did a fabulous job on our water damage. I would highly recommend them to anyone that has any water damage.

They are great! They deserve a raise!

These guys are great—professional, respectful, smart and calm.

For the second time, SERVPRO really helped us with a difficult water emergency. They made sure our house is restored to a livable condition and assisted with the insurance process.

We were very pleased with such prompt service and how courteous, friendly and professional the crew was.

"We were very satisfied with our communication and working with Vince. Great customer relations! Thanks!!"

"I would recommend this team to clean up any mess, very professional."

"Lance was a knowledgeable, responsible and like-able person."

"Your people are very nice and very helpful. Thank you so much." (Smoke and soot content cleaning)

"Very quick and professional response!"

Very happy with you guys!! Keep up the great job. Mark and Lance are very professional.

"Thank you very much for your help. Your employees were very prompt, polite, and helpful in our time of need. I would highly recommend your services to anyone around here with similar problems!"

"Thanks so much for the fast service."

First time client. Great experience! (toilet leak affecting finished basement)

Lance did a great job and has excellent customer service skills. (water system leaked)

The guys did a wonderful job in taking care of and cleaning the property. I can't even tell they were here, and it is greatly appreciated. It's also great that they kept their equipment organized and out of patron’s way. Thank you.

I was thrilled to have the help in my house of "breakables". Amber was very knowledgeable and very competent throughout the whole cleaning process.

"Excellent all the way around. Thank you!!" (Mold Remediation from Commercial Building)

"Thanks again - did a great job!" (water damage from water softener and content cleaning)

"Our basement never looked cleaner! Rick, Ryan, Lance, Ben, and John took great care in packing and moving all of mom's "stuff". (sewer backup in basement)

Awesome!! Very friendly and skilled.  Made me feel better about my situation and that it could be made metter! - Water Damage to Basement.

Very satisfied with the process and the patience from your company.  I would recommend your services to anyone in the future. - Mold Remidiation of forclosesd building.

We will miss the camaraderie established with Rick and Derek.  We appreciate all the good work they did. - Fire Restoation and Content Cleaning

All of the guys were knowlegeable and customer service oriented.  They respectfully listened to requests and concerns and promptly took action. - 2nd floor water pipe break

The service provided exceeded expectations.  Diligent and commetted to completing the talk.  Respectful and Knowledgeable. - Emergency service to water damage in home.

Very impressed with the whole deal.  Your employees were great and beyond what we expected.  Thank you all. - Microwave fire, deodorization and content cleaning.

Your crew did a superior job.  I was very impressed with how hard and how efficiently they worked.  Great Job! - water damage in basement

They were excellend throughout the entire process.  We will use SERVPRO again if we ever need to. - sump pump failure in basement

I love the way the carpet is dry when we come home after they finish!- carpet cleaning service

All the men that come out to work were very, very nice, and were good listeners.  They did their jobs very well.  Very very very nice men!!! They explained everything very well. - smoke affecting an entire home, deodorization and cleaning of all content

Thanks for an excellent job on our basement. - water intrusion from recent storms

The initial call went perfect; wasn't sure if coming at night would be worth it.  Overall, awesome service and a really good guy. - water heater broke and flooded basement

You are welcome in my home anytime! - washing machine overflowed

Great employees throughout entire process! Very pleased with everything! - fire damage and structure cleaning

Excellent job by everyone we worked with. - house fire

Excellent all the way around.  Thank you! - mold remediation to home.

Very nice! Thank you! - broken water pipe

Office ladies were professional and nice with quick replies. Ryan was knowledeable, friendly, thorough, and outstanding. Made me feel like everything will be restored, replaced, fix, and whatever needed to be done.  Thank you! - water line to fridge broke and affected two levels and multiple rooms