What our Customers say...
Water Damage Testimonials
SERVPRO of LaCrosse is the best. All my interactions with them have been positive. My loss was devastating but they handled everything promptly and with the utmost professionalism. they were knowledgeable and kind. Lance headed a hard-working team of people who were terrific. I can't say enough about this company.
We noticed some water in our newly finished basement on Labor day. We called SERVPRO and they responded within the hour, even with it being a holiday! They took care of the water damage, found the source, and did everything they could to help us with our problem. They came back daily (always called before they came!) to check on how the drying out process was going. They would check in after every visit to let us know how it was going and what the next steps are. I would highly recommend SERVPRO of La Crosse for your water-related damages!
The couple times we’ve had to use them for water damage, they’ve been wonderful. The staff is very knowledgeable and friendly. Super easy to get ahold of and work with!
Great kind hearted people! Kris and Cathy were super nice and helpful. Thank you so much!
Jamie is great! She is very professional and knows her job!
Compassionate and exceptional personnel. Extremely impressed with both Lance and Kiefer. Lance went above and beyond to do a great job and Kiefer worked hard to compete!
Compassionate and exceptional personnel. Extremely impressed with Lance. He went above and beyond to do a great job and Kiefer worked hard to complete the job.
"Very satisfied. I would definitely recommend [Bart and Brandon]"
" Lance was great;he did great on explaining & ensuring our home was taken care of!"
"We cannot say enough about Mitchell, Michelle, Andy, and Morgan! They clearly were professionals that knew what they were doing which was incredibly reassuring to us and our state of mind. They clearly explained their plan and then efficiently got to work fixing our basement. The team had excellent customer service skills. They communicated well, were very professional and did excellent work!
We were so impressed that we will be calling SERVPRO to clean our carpet once we get new padding installed! We have already recommended SERVPRO to others. Of course we hope to not need SERVPRO restoration services again, but if we do, you have our business.
Thank you for taking a very stressful situation and making it right. We truly appreciate it and your incredible team of Mitchell, Michelle, Andy, and Morgan!"
No recommendations. Extremely courteous, friendly, and professional.
Job well done! Thank you!
The young men who came to take care of my home were great. I could not have asked for anyone better. Thank you.
Very pleased with the service given.
Could not have been more professional!
Everyone was very professional and did a great job. Thank you.
Answered all questions promptly. The guys were great! Thanks!! Very pleased with your service!
"Awesome company, great people. Would definitely recommend to others." ~Broken bathroom pipe
I have had to use SERVPRO twice in the last month for water in my basement. They were very courteous, professional, and took the time to explain what they were doing. When they came to monitor the progress, they made sure I understood what they were doing. They took care of the paperwork, and worked directly with the insurance company, eliminating the headache and guesswork! I would recommend this company to anyone who is in over their head (literal or otherwise) with water damage in their home.
This is the second time that we needed to use SERVPRO - Had such a positive experience the first time that there was no hesitation to call them when needed. Will easily refer them to others. Lance has been here both times. Very Professional!
"Very nice team! Calm personalities during a difficult time for our family. Very reassuring team :) "
SERVPRO did a fabulous job on our water damage. I would highly recommend them to anyone that has any water damage.
These guys are great—professional, respectful, smart and calm.
For the second time, SERVPRO really helped us with a difficult water emergency. They made sure our house is restored to a livable condition and assisted with the insurance process.
"I would recommend this team to clean up any mess, very professional."
"Very quick and professional response!"
Very happy with you guys!! Keep up the great job. Mark and Lance are very professional.
First time client. Great experience! (toilet leak affecting finished basement)
Lance did a great job and has excellent customer service skills. (water system leaked)
"Thanks again - did a great job!" (water damage from water softener and content cleaning)
"Our basement never looked cleaner! Rick, Ryan, Lance, Ben, and John took great care in packing and moving all of mom's "stuff". (sewer backup in basement)
Awesome!! Very friendly and skilled. Made me feel better about my situation and that it could be made metter! - Water Damage to Basement.
All of the guys were knowlegeable and customer service oriented. They respectfully listened to requests and concerns and promptly took action. - 2nd floor water pipe break
The service provided exceeded expectations. Diligent and commetted to completing the talk. Respectful and Knowledgeable. - Emergency service to water damage in home.
Your crew did a superior job. I was very impressed with how hard and how efficiently they worked. Great Job! - water damage in basement
They were excellend throughout the entire process. We will use SERVPRO again if we ever need to. - sump pump failure in basement
The initial call went perfect; wasn't sure if coming at night would be worth it. Overall, awesome service and a really good guy. - water heater broke and flooded basement
You are welcome in my home anytime! - washing machine overflowed
Very nice! Thank you! - broken water pipe
Office ladies were professional and nice with quick replies. Ryan was knowledeable, friendly, thorough, and outstanding. Made me feel like everything will be restored, replaced, fix, and whatever needed to be done. Thank you! - water line to fridge broke and affected two levels and multiple rooms